Reporting to the Director of Food & Beverage Service Operations, Managers and Supervisors on shift, the Banquet Server:
Ensures positive guest experiences, providing prompt and professional service for a variety of events from catered breakfasts, coffee breaks, luncheons, dinners, receptions and other events involving food and beverage service.
Follows Sodexo Live! standards, serving just a few guests or serving hundreds or even several thousand people; passing cocktails and hors d’oeuvres, replenishing buffets or serving table-side at highly-coordinated multi-course meals, in which each guest is served individually.
Actively participates in the preparation, set up, service, refreshing of food and beverage throughout events, clearing, tear down and clean up, as per specifications in Banquet Event Orders.
Demonstrates a thorough knowledge of food and beverage products, offerings and menus.
Participates in and fosters positive team relations with Servers, Bartenders, other department teams and management.
Takes initiative in resolving guest challenges and concerns, raising to a supervisor as necessary.
Cashiering and using the POS system as required and where experienced and trained, bartending.
Follows sanitary practices for food handling, general cleanliness, and maintenance of service areas.
Ensures compliance with all applicable health and safety regulations relating to the role.
1055 Canada Place, Vancouver, BC, V6C 0C3 P: 604.689.8232 WWW.SODEXO.COM
Follows all Provincial and local guidelines for responsible alcohol service; Check identification of guests to verify age requirements for purchase of alcohol.
Performs other related duties, tasks and responsibilities as required.
Previous serving experience; an advantage if experience is also in Banqueting.
Experience in and ability to perform duties in cashiering preferred. Some experience in basic bartending is an advantage.
Serving it Right Certificate required and must be 19 years of age+ in order to serve and sell alcohol.
Exceptional focus on service excellence and ability to connect easily with guests.
Positive attitude that contributes to teamwork and an ability to work independently and proactively.
Ability to work under pressure in a busy, high-volume and changing environment.
Professional and strong communication and interpersonal skills.
Must be able to proficiently speak, read, write and understand English.
Good physical condition to stand for long periods and walk long distances throughout our large facility during each shift. Must be able to lift and balance up to 25Lbs in weight regularly and able to lift up to 50Lbs on occasion. Must be able to transport 8-10 meals on an oval tray. Must be able to exert well-paced mobility throughout entire shift, be able to perform repetitive motions, and be able to stoop, kneel or crouch as needed.
Food Safe Certification is an asset.
High school graduate or equivalent.
SHIFTS AND HOURS:
Scheduling flexibility is required to meet operations needs and shift start and end times vary with different events. The position requires working early morning, late evening, weekends and holidays. Overtime may be required.
TO APPLY FOR THIS POSITION:
If you have the skills, experience and service focus we are looking for, please submit your resume and cover letter to firstname.lastname@example.org, stating the position you are applying for in the subject line of the email. Please note, only short-listed candidates will be contacted.
Sodexo Live! is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status.
To apply for this job email your details to email@example.com