Managing Hospitality Human Resources

Course Overview

This course provides an in-depth examination of human resource management (HRM) practices within the hospitality industry. Teaching on the latest trends in hospitality human resources, participants will learn essential HRM principles and strategies tailored to hospitality settings, including recruitment, selection, training, performance management, and employee relations. The course also introduces the impact of the post-recession economy on recruiting, selection, retention, and turnover.

Upon completion of this course, participants will have the ability to apply HRM best practices to attract, retain, and develop talent within hospitality organizations. They will understand the unique challenges and opportunities in managing human resources in the dynamic and customer-centric hospitality environment.

  • Course Code: HRMT140

  • Course Credits: 4.0

  • Course Hours: 80


No prerequisite to this course.

Course Details

  • Introduction to Human Resource
  • Employment Laws and Application
  • Job Analysis and Job Design
  • Planning and Recruiting, Selection, Orientation and Culture
  • Training and Development
  • Evaluating Employee Performance
  • Performance Management
  • Strategic Pay Plans
  • Managing Human Resource (HR) in Global Business
  • Health, Safety, and Employee Assistance Program

Learning Outcomes

Upon successful completion of the course, the successful student will have reliably demonstrated the ability to:

  • Understand the impact of the post-recession economy on recruiting, selection, retention, and turnover
  • Use the latest strategies for attracting employees, minimize turnover, and maximizing productivity.
  • Use technologies to perform appraisals

Learning Methods

  • Lecture
  • Group Work
  • Practical Application
  • Discussion
  • Projects