COVID-19 | FAQs For Staff and Visitors

How was PLC safety policies assessed and created?

PLC classes and courses are being delivered 100% online (since March 2020) until there is ministry go-ahead to have them offline/blended. Burnaby campus is closed for classes until said clearance is received, and is used by internal staff only. Surrey campus has only administrative offices running – appointment-based reception, learning management, co-op and student advising. Students and visitors in general are contacted via phone or electronic means, with on-campus visits only allowed when absolutely necessary and by appointment. Visitors will need to self-assess, sign in and wear masks (provided by PLC for those who do not have these) at all times on-campus.

Areas identified as those with higher traffic – reception, student lounge, student advising, co-op office and lunch room.

Roles that require higher visitor interaction – reception, student advising and co-op.

Equipment with shared use – copier.

Surfaces with higher interaction – front and back door handles, tables used to maintain distancing and student advisor room handle.

What are staff protocols for the campus?

  • Occupancy limit for the Surrey campus has been reduced to 15 (posted on-site); no classes or visits occur at Burnaby campus
  • With 5-8 staff on-site, a maximum of 2 visitors are allowed at a time; appointments are made so that only this many visitors are on-site at a time
  • Everyone must maintain a 2-metre distance from one another at all times; points have been marked on the floor to show distancing
  • The campus has a single entry and exit pathway to have one-way foot traffic, with said pathway indicated via arrows
  • High-occupancy areas like reception use use markings to denote distancing
  • Barriers are cleaned and sanitized along with the entire campus regularly
  • Staff on-site will maintain social distance from one another and visitors; staff that often see visitors will use masks
  • Staff will sanitize and wipe down their work areas and equipment daily before and after use (sanitizer is provided)
  • PLC nurse staff supervised by the Campus Manager will train and update staff on all COVID-19 protocols
  • PLC has contracted regular campus cleaning and sanitization
  • No shared food equipment will be available on campus e.g. cups
  • The lunch room allows only 1 user at a time

Are visitors allowed to visit the campus? What are the procedures?

  • With 5-8 staff on-site, a maximum of 2 visitors are allowed at a time; appointments are made so that only this many visitors are on-site at a time
  • Everyone must maintain a 2-metre distance from one another at all times; points have been marked on the floor to show distancing
  • The campus has a single entry and exit pathway to have one-way foot traffic, with said pathway indicated via arrows
  • Visits are by appointment only
  • Visitors must wear masks at all times; if they do not bring these, PLC will provide them with masks
  • Visitors will need to allow their temperatures to be taken via digital infrared thermometer; if they have a temperature indicative of a fever, they will be asked to leave and conduct their appointment via phone or video conference
  • Visitors must sanitize their hands upon entry
  • Visitors may not wait in the reception area, but instead must go to the student lounge
  • High-occupancy areas like reception use use markings to denote distancing
  • Barriers are cleaned and sanitized along with the entire campus regularly
  • Staff on-site will maintain social distance from one another and visitors; staff that often see visitors will use masks

What happens in case of an outbreak?

  • Anyone showing symptoms of COVID-19 or having arrived to Canada in the past 14 days is prohibited from the campus
  • Staff that show symptoms will be asked to go/remain at home and must work from; they will need to contact 811 immediately for testing and health procedures
  • Staff showing symptoms must isolate at home and inform their contacts
  • Any outbreak will be reported by the nurse on staff or Campus Manager to Fraser Health
  • For anyone having severe symptoms, staff will immediately call 911
  • The campus will be closed for staff and visitors in the case of an outbreak; complete sanitization of the campus will take place daily for 5 days
  • The campus will only open after 14 days since the outbreak
  • All staff on-site during outbreak will be required to go home, work from home and self-monitor for 14 days before returning; anyone with symptoms will need to report to Fraser Health and continue to work from home
  • Post outbreak, staff will meet about changing protocols around campus access

Can instructors work from home?

Instructors will work from home until there is go-ahead from AEST and the provincial health officer to return to normal in-class learning

Are staff working from home?

Staff are working from home and coming to the campus when needed/for appointments.

I am not feeling well. What should I do?

According to the BC Centre for Disease Control, If you have any COVID-19 symptoms, do all you can to avoid contact with others. Even if your symptoms are mild, self-isolate for a minimum of 10 days. Do not go to work, school, or public places. Do not use public transit, taxis, or ride shares. Do not have visitors to your home.

Common symptoms for COVID-19 include fever, chills, cough, shortness of breath, fatigue, and loss of sense of smell or taste. Symptoms may take up to 14 days to appear after exposure. If you are unsure about your symptoms, use the BC COVID-19 Symptom Self-Assessment Tool or call HealthLink BC (8-1-1).

Anyone with symptoms, however mild, can get tested for COVID-19. Find a testing centre.

It is important to do contact tracing if you are COVID-19 positive – please check for information on the BC Centre for Disease Control website.

  • Anyone showing symptoms of COVID-19 or having arrived to Canada in the past 14 days is prohibited from the campus
  • Any outbreak will be reported by the nurse on staff or Campus Manager to Fraser Health
  • For anyone having severe symptoms, staff will immediately call 911

What do I do if one of my family members becomes sick?

If anyone in your family develops COVID-19 symptoms, they should do all they can to avoid contact with others. Even if symptoms are mild, they should self-isolate for a minimum of 10 days. Do not go to public places. Do not have visitors to your home.

Common symptoms for COVID-19 include fever, chills, cough, shortness of breath, fatigue, and loss of sense of smell or taste. Symptoms may take up to 14 days to appear after exposure. Anyone with symptoms, however mild, can get tested for COVID-19. Find a testing centre.

Will wearing a mask protect me?

According to Health Canada, wearing a non-medical mask in the community has not been proven to protect against COVID-19, however, it can be used as a measure to protect others around you. Canadians are currently advised to wear non-medical face masks in situations where proper physical distancing can’t be ensured.

For all non-specific inquiries, please contact info@plvan.com. For specific inquiries, please check the FAQs.